Saajii FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
Nosepins
Yes! Many of our nose pin designs are versatile and can be styled as delicate earrings too.
Saajii nose pins come only with screw-back fittings for maximum security.
Yes, they are lightweight and designed for all-day comfort.
Yes, we offer multiple sizes and styles to suit every face type and occasion.
Earrings
Yes, they’re designed to feel feather-light while being durable.
Yes, all earrings come with screw-back fittings for added safety.
Yes, they’re designed to be comfortable and elegant for everyday use.
Nath
Yes, every Bridal Nath is crafted in certified 9-carat hallmarked gold.
Yes, all Bridal Naths are secure screw-back designs to stay in place throughout your wedding ceremonies.
No, they’re designed to look grand yet remain lightweight and comfortable for long hours.
Absolutely, our versatile designs are perfect for festive occasions and traditional celebrations too.
No, Saajii Bridal Naths are non-returnable and non-exchange
Gents Studs
Yes, they are versatile and designed for everyone.
Yes, all Saajii studs are secure screw-back designs.
Yes, their versatile designs transition seamlessly from office wear to casual outings.
Yes, we have subtle everyday studs as well as bold statement ones.
Second Ear Studs
These are small, minimal studs made for your second ear piercing.
Yes, all Saajii second ear studs are screw-back for secure wear.
Yes, crafted in hypoallergenic gold, they’re safe and gentle.
Yes, they’re designed to be discreet and perfect for layering.
Baby Studs
Yes, they are crafted in hypoallergenic gold, ideal for delicate skin.
Yes, to ensure maximum safety for little ones.
Yes, Saajii baby studs are designed to be extra light for babies’ comfort.
Absolutely, they’re timeless keepsakes, perfect for birthdays or special occasions.
Balli
Yes, all Ballis are crafted in certified 9-carat hallmarked gold.
Yes, every Saajii Balli is designed with secure screw-back fittings for safe and comfortable wear.
Absolutely, they are lightweight, durable, and perfect for everyday styling.
Yes, Saajii Ballis are versatile and complement both everyday outfits and traditional occasions.
No, Saajii Ballis are non-returnable and non-exchangeable.
Shipping
Our online store now offers free 3-5 day shipping for US domestic addresses only, regardless of what you order.
If you live in any of the 50 states and Puerto Rico, LIMNIA will deliver to you. Our pieces might take longer to get to you if you live in Alaska, Hawaii, and Puerto Rico, but they will get there.
Shipping to these states will take a bit longer. Expect about 12-16 days from the time of your order.
1) Ground: (5-8 days): Always free.
2) Expedited (2-3 days and available to the 48 contiguous states): $25
3) Overnight (1-2 days and available to the 48 contiguous states): $35
As soon as we receive your order, we will process it for shipment. All orders placed after 12 pm PT are processed the following day. Our UPS or Fedex courier will then pick it up from us and be on his way to bring the pieces to you. You will receive an email with tracking number as soon as it’s on its way.
Don’t worry! Sometimes, it takes a couple of days to update your shipment status. Email us at team@limnia.com and we will let you know where your package is.
Hate when that happens. But no worries! We will correct it for you if your purchase hasn’t shipped yet. Please email us at team@bijoux.com
Products
Each piece already has a lot of information on its product page, however, if you need to know more, email us at: team@bijoux.com.
You are not alone! We’ve tested our jewelry for nickel and lead and while it should be totally safe for you to wear, we cannot guarantee our products will not trigger an allergic reaction.
Returns & Exchanges
Sorry it didn’t work out. You can return your unused pieces within 14 days of receiving them. Just send us an email at team@bijoux.com.
To be eligible for a return, please ensure that the jewelry is in its original packaging and in perfect condition, that you have the proof of purchase and that you’ve obtained the shipping label from us. We reserve the right to refuse returns that do not meet the criteria.
We will refund you in full back to your original form of payment. However, please note that we will not refund any shipping charges you paid.
If you have any other questions about returning your pieces or have any second thoughts, email us at team@bijoux.com.
Refunds will take anywhere between 5-10 business days to appear back on your statement.
Oh no, we are so sorry about that. We will make it right for you. Please email us at: team@bijoux.com.
You can drop it off at any USPS collection box, USPS post office or any FedEx store.
Billing
We accept Visa, MasterCard, and American Express credit cards.
Your credit card will be charged as soon as your order is accepted and processed.
Not to worry, it happens to the best of us. Check the following:
Check that your card is not expired.
Double check the accuracy of your credit card’s billing details; such as the billing address and the security code (i.e. what you’ve entered into the checkout details).
Call your credit card issuer – they might’ve have stopped this payment from going through.
Order questions
Drop us an email at team@bijoux.com and we will update your order as soon as we can.
At any time, you can view your order status on your My Account page. This page will be updated as soon as possible, at two different stages: first, when your credit card is charged and again when your product is shipped.
We only accept one promo code at a time. We are sure that there will be other opportunities to use your promo code in the future.
